PRIVACY POLICY

Your Information & How We Use It

Last updated: November 19, 2025

At REYN Salon Suites, your privacy matters to us. This section explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website or engaging with our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following categories of information when you visit our website, submit a form, schedule a tour, join our mailing list, or become a tenant:

a. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Business name / beauty license details (if applicable)

  • Appointment or tour preferences

  • Payment information (processed securely through third-party providers)

  • Any information you voluntarily submit via forms, inquiries, or bookings

b. Automatically Collected Information

When you browse our site, certain data is collected automatically, such as:

  • IP address

  • Browser type and device information

  • Pages visited and referring URLs

  • Cookies, pixels, and tracking technologies for analytics and marketing

c. Tenant & Application Information


If you apply for or lease a salon suite, we may collect:

  • Identification information

  • Business-related information

  • Emergency contacts

  • Lease or contract documentation

2. How We Use Your Information

We use the information we collect strictly for business, communication, legal compliance, and service purposes. Your information is used to:

a. Provide, Improve & Personalize Services

  • Process inquiries, scheduling requests, and tour bookings

  • Communicate with you about available suites, pricing, promotions, and offerings

  • Provide tenant onboarding, support, and communication

  • Evaluate and improve the functionality of our website and services

b. Marketing & Communication

  • Send promotional content, updates, newsletters, and offers for REYN Salon Suites

  • Retarget website visitors with relevant ads or reminders

  • Deliver automated messages (email or SMS) when you opt-in or request information

You may opt out of marketing communications at any time.

c. Contractual & Legal Purposes

  • Process lease applications, agreements, and business-related documents

  • Maintain tenant records and ensure compliance with local, state, and federal regulations

  • Detect and prevent fraud or security risks

  • Respond to legal requests, court orders, or regulatory obligations

d. Payment Processing

  • Facilitate rent payments, deposits, and financial transactions
    (Please note: payment data is handled securely by third-party payment processors. We do not store full payment details on our servers.)

Sweepstakes, Contests & Promotions

From time to time, REYN Salon Suites may offer sweepstakes, giveaways, promotions, or contests (collectively, “Promotions”). Participation in any Promotion is completely voluntary, and by entering, you may be required to provide certain personal information.

a. Information Collected During Promotions

If you enter a sweepstakes or giveaway, we may collect:

  • Name

  • Email address

  • Phone number

  • Social media handle (if entry is through Instagram, Facebook, TikTok, etc.)

  • Mailing address (if required for prize delivery)

  • Proof of eligibility (e.g., age or residency confirmation)

  • Any content submitted as part of the entry (photos, comments, etc.)

b. How We Use Promotion-Related Information

Information collected during Promotions may be used to:

  • Verify eligibility and process your entry

  • Select and notify winners

  • Deliver prizes

  • Send updates regarding the Promotion

  • Comply with legal or regulatory requirements related to promotional activities

  • Prevent fraud or duplicate entries

  • Add you to our marketing and promotional lists only if you expressly opt in

You will not be automatically added to marketing lists unless you check an opt-in box or agree to receive communications.

c. Publicity & Winner Announcements

By entering a Promotion, you may be asked to grant REYN Salon Suites the right to publicly announce your:

  • Name

  • Social media handle

  • Submitted content

  • City/state

This will only be done as stated in the Official Rules for that specific Promotion.

d. Sharing Promotion Data

We may share Promotion-related information with:

  • Third-party platforms used to run the giveaway (e.g., Instagram, StyleSeat, or other entry platforms)

  • Marketing and promotional partners assisting with prize fulfillment

  • Legal or regulatory authorities if required

  • Third-party tools used to randomize winners or verify eligibility

We do not sell Promotion entrant data.

e. Compliance with Platform Rules

If the Promotion occurs on a social platform (Facebook, Instagram, TikTok, etc.), we comply fully with that platform’s promotion and advertising policies. Promotions hosted on social media are not sponsored, endorsed, or administered by the platform unless explicitly stated.

f. Official Rules

Each Promotion we run will include a separate set of Official Rules that specify:

  • Eligibility requirements

  • Entry methods

  • Start and end dates

  • Prize details

  • Odds of winning

  • Winner selection process

  • Conditions of acceptance

In the event of any conflict between the Privacy Policy and a Promotion’s Official Rules, the Official Rules will govern.

3. How We Share Your Information

We do not sell your personal information. We may share information only in the following situations:

  • Service Providers: Trusted vendors that assist with website hosting, marketing, appointments, payment processing, and communication systems (e.g., scheduling software, CRM platforms).

  • Legal/Compliance: If required by law, subpoena, or to protect the rights and safety of REYN Salon Suites and our users.

  • Business Transfers: If REYN Salon Suites undergoes a merger, acquisition, or business restructuring, information may be transferred as part of that process.

All third parties are required to protect your information and use it only for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Analyze website traffic

  • Personalize content

  • Track marketing performance

  • Improve user experience

You may disable cookies in your browser settings, but certain site features may not function properly.

5. Your Choices & Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Update or correct inaccurate data

  • Opt out of marketing communications

  • Request deletion of certain information

  • Limit the use of sensitive data (if applicable)

To exercise your rights, contact us at:
[email protected]

6. Data Security

We implement commercially reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purposes described above

  • Meet legal or regulatory requirements

  • Maintain business and financial records

8. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect information from minors. If you believe a minor has submitted data, please contact us immediately for removal.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with a new “Last Updated” date. Your continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

REYN Salon Suites
Email: [email protected]
Phone: (803) 784-8893
Address: 9600 Two Notch Road Suite 5 Columbia, SC 29223

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